The Bangladesh Telecommunication Regulatory Commission on Wednesday slapped sanction on new connection issuance by the leading mobile phone operator Grameenphone.
Posts and telecommunications minister Mustafa Jabbar on Wednesday informed reporters that the BTRC issued sanction on sale of GP SIMs as the operator failed to ensure quality of service for its customers.
BTRC vice-chairman Subrata Roy Maitra said, ‘The commission on the day issued a sanction on sale of GP SIM due to its poor service quality.’
He said that the commission started with GP so that other operators could understand the need of improving service quality.
Subrata said that service quality of other operators would be evaluated gradually and the commission would consider imposing sanctions on the operators too so that the people could get better telecom services.
Speaking on the withdrawal of sanction from GP, the vice-chairman said that the commission would consider withdrawal of sanction when GP’s service quality would improve.
Call drop and low data speed have been a long withstanding problem for the customers of the telecom operators.
Mobile phone customers reached 18.42 crore in the country at the end of May.
Of the customers, GP’s customer-based reached to 8.5 crore, followed by 5.43 crore of Robi, 3.83 crore of Banglalink and 67.8 lakh of state-owned Teletalk.
Besides, the country’s internet users reached to 12.55 crore at the end of May with 11.45 crore mobile internet subscribers.
